Messages In This Digest (3 Messages)
- 1.
- SAP Tickets - What Is That? From: Talha Saud
- 2a.
- URGENTLY REQUIRED- TERRITORY MANAGER –PESHAWAR From: Hr
- 3.
- Job for CA Finalist From: Automobile Automobiles
Messages
- 1.
-
SAP Tickets - What Is That?
Posted by: "Talha Saud" cool_aries83@yahoo.com cool_aries83
Sat May 28, 2011 9:45 pm (PDT)
SAP Tickets - What Is That?Handling tickets is called Issue Tracking system. The errors or bugs
forwarded by the end user to the support team are prioritized under three
seviority High, Medium and Low. Each and every seviority as got its time
limits before that we have to fix the error.
The main job of the supporting consultant is to provide assistance on
line to the customer or the organisation where SAP is already implemented
for which the person should be very strong in the subject and the process
which are implemented in SAP at the client side to understand,to analyse,to
actuate and to give the right solution in right time.This is the job of
the support consultant.
The issues or the tickets(problems) which are arised is taken care of
on priority basis by the support team consultants.
The work process in support projects are given below for your reference.
1. The customer or the end user logs a call through any
tool or by mail (RADIX).
2. Each one of the support team is a part of support group.
3. Whenever a customer logs a call he /she has to mention
to which work group (by name).
4. Once the calls came to the work group the support consultant
or the team need to send an IR (Initial Response) to the user depending
upon the priority of the calls. (Top,High,Med,Low,None)
5. Then the error is fixed, debugged by the support consultant
or the team. Then after testing properly by generating TR(Transport Request
through the basis admin)
6. Then it is informed to the end user/customer/super user about
the changes which have moved to the production server by CTS process.
These are the process. In summary, what I understand is that if
any configuration or customization is required to solve the issue, then
the consultant have to work on DEV Client, then the end user will test
it in the QA client and after approval the BASIS consultant has to transport
it to the PRODUCTION client.
An example:
Tickets in SD can be considered as the problems which the end user
or the employee in the company face while working on R/3. Tickets
usually occur during the implementation or after theimplementation of the
project. There can be numerous problem which can occur in the production
support and a person who is working in the support has to resolve those
tickets in the limited duration, every ticket has the particular deadline
alert so your responsibility is to finish it before that deadline.
To begin with , we should give "TICKET" to you for not knowing it.
Here is an eg of a ticket raise:
End user is not able to
1. Create Sales order for a customer from a New plant , since
shipping point determination is not happened . ( Without Shipping point
the document becomes INCOMPLETE and he will not be able to proceed further
like DELIVERY, BILLING).
He raises a ticket and the priority is set in one of the below:
1. Low 2. Medium 3. High.
Now you need to solve this ticket. You would analyze the problem and
identify that the SP configuration has to be done for the new plant.
You would request a transport for DEV CLIENT to BASIS. You do the change
and Request one more Transport to BASIS for QA client. The End user will
test the same by creating a sales order for the new plant and approve it.
Finally, you request a transport to move the changes to PRODUCTION.
Once the change is deployed in production the TICKET is closed. What
I have given is a small example. You would get some real issues with severity
HIGH in your day-day support.
www.sapides.webs.com
Talha Saud
AD ZONE
Peachtree Accounting (A Complete Business Accounting Solution)
Peachtree
Accounting is an impressive upgrade of Sage Software's respected
small-business bookkeeping program. Similar to last year's face-lift of
Intuit QuickBooks
, Peachtree Complete's dramatic new look makes its predecessor and
other rivals from last year look downright dowdy by comparison.
Peachtree incorporates bright flowcharts with colorful icons and a
left-side navigation column for quick access to customer, vendor,
inventory, and other key modules. (Old-timers can still use the
pull-down menus along the top of the screen.) Behind the scenes, its
database also has been revamped. The new Business Status Center provides
a 30,000-foot view of your daily operations, including account
balances, year-to-date revenues, and so on. Sure, some of this is
borrowed from QuickBooks. But so what? It works here. This application demands Windows 2000
SP3 or XP SP2 on a system with 256MB of RAM (512MB is recommended), but
Mac users are out of luck. Installation took about 10 minutes in our
tests on Windows XP.
We found the setup wizard handy, but exporting data from other programs
demanded more attention than starting with a blank slate.
The new Business Status Center provides a detailed overview of your day-to-day operations, but it's a lot to digest. It
takes less time to find information in Peachtree than it does in last
year's edition, and the use of lists is vastly better. The Customers
& Sales, Vendors & Purchases, and other modules, for instance,
display scrollable customer lists that would have taken several mouse
clicks to find in Older Versions. With Peachtree , you click the View
Detailed List link in the upper-right corner, and a complete list of
records (for example, Employees) pops up in a separate window. Searches
are easier too, thanks to a handy search box near the top of the screen.
Peachtree offers better integration with Microsoft Excel,
although QuickBooks still has the edge in this area. You can now export
reports to Excel that retain their Peachtree layout, specific formulas,
autofiltering, and other features. Peachtree also synchronizes your
contacts with Microsoft Outlook.
What's missing is a wizard for importing data directly from Excel,
which QuickBooks offers. Then again, Peachtree tops QuickBooks at inventory management.
For instance, it does a better job of presenting reports of
fast-selling and slow-selling items. We also like the Internal
Accounting Review to help avoid trouble with the IRS at tax time , and
the ability to lock prior reporting periods. With its
dramatically improved interface and navigational tools, Peachtree
Complete Accounting is a fine upgrade for longtime users. The Business
Status Center may be too busy for some tastes, but you can easily
customize it by removing a table or a graph. However, while we welcome
the changes to Peachtree , they're not stunning enough to merit the
time-consuming process of migrating from a rival program. For example,
if you're a devotee of QuickBooks, which recently underwent a
significant overhaul, we recommend that you stick with that program. System Requirements: Customer registration and acceptance of the license agreement for Peachtree Software is requiredMicrosoft® Windows® 2000 SP3 or XP SP2At least 1 GHz Intel Pentium III (or equivalent) 256 MB RAM minimum, 512 MB or higher recommended450 MB available hard disk space Product Features Complete accounting solution for businesses that demand accuracy and better business resultsSetup Guide, Wizards, and a Guided Tour makes the software a breeze to learnOptional Peachtree Bill Pay service lets you pay bills automatically; optional Payroll service takes care of all your payroll needsAutomatically updates your inventory after you invoice your customers or
purchase new stock from vendorsAdvanced reporting features let you choose from over 140 customizable reports for quick display Product Price: Peachtree 2009 Complete Accounting ( NEW) Products and Packages Number of License Price in Rs. Peachtree Complete Accounting 2009 (Standard) 1 15,000/- Peachtree Complete Accounting 2009 (Multi User) 3 40,000/-* Up to 5 Users Multi User License are available.
Peachtree 2007 Business Accounting Solution Products and Packages Number of License Price in Rs. Peachtree Premium Accounting (Standard) 1 10,000/- Peachtree Premium Accounting (Multi User) 3 25,000/- Peachtree Premium Accounting (Manufacturing, Distribution) 5 40,000/- Peachtree Complete Accounting (Standard) 1 10,000/- Peachtree Complete Accounting (Multi User) 3 20,000/- Peachtree Complete Accounting (Mega) 5 30,000/- Peachtree Quantum Accounting (Multi User) 3 30,000/- Peachtree Quantum Accounting (Large Setup up to 10 users)* 5 50,000/- Peachtree Quantum Accounting (Accountant Edition) 3 28,500/- Standard = For Stand Alone ComputerMulti User
= For Network Based AccountingMega = For Network Based Large Number of User up to 10 Installation and Configuration charges are applied at the rate Rs.5,000/ (For the First Time) Additional all single license are applied at the rate Rs.10,000 for all packages. Important Note: The License is a Third Party User License. For more detail regarding Peachtree Installation and Modification please feel free to email at tbssoftsystem@gmail.com , sap.installer2009@gmail.com
- 2a.
-
URGENTLY REQUIRED- TERRITORY MANAGER –PESHAWAR
Posted by: "Hr" hrexcellence@ymail.com hrexcellence@ymail.com
Sat May 28, 2011 9:46 pm (PDT)
A leading Multinational Pharmaceutical Distribution Company based in Karachi, Pakistan requires a TERRITORY MANAGER.The incumbent should be responsible to:
• Manage and control sales team of more than 10-15-sales representative to achieve desired target.
• Developing business and identifying new opportunities for growth
• Ensure that there are no lapses in distribution cycle
Qualification : Business Graduate/B.Pharm/Pharm.D from a reputable university
Experience: 3–5 years of experience in Distribution sales. Preference will be given to Pharma and
Distribution Company.
Age : Not more than 30 years
Salary : PKR. 15,000+ incentives+other benefits as per company policy.
Interested candidates may send their CVs to hrexcellence@ymail.com / arif_sohail39@hotmail.com
- 3.
-
Job for CA Finalist
Posted by: "Automobile Automobiles" jobs.automobile123@gmail.com
Sat May 28, 2011 9:46 pm (PDT)
*Job Code 002562*
*Position: Head of Internal Audit*
*
*
*A Chartered Accountant required for renowned Automobile company for
Internal audit department on urgent basis.*
*5 years post qualification experience*
*
*
*Note:-Mention experience & Current salary in subject line also*
*
*
*Send CVs at*
***jobs.automobile123@gmail. *com
Need to Reply?
Click one of the "Reply" links to respond to a specific message in the Daily Digest.
Change settings via the Web (Yahoo! ID required)
Change settings via email: Switch delivery to Individual | Switch format to Traditional
Visit Your Group | Yahoo! Groups Terms of Use | Unsubscribe
0 comments:
Post a Comment